Self-Service Kiosk Best Practices - Flextronics

Method8™
 
Method8™ is a proven self-service business process created to assist the largest of OEMs to the smallest of application development groups. Method8™ is based on 10 years of self-service product development experience and bridges the gap between business and technology.
Consisting of eight key objectives, Method8™ is ingrained around manufacturing, software development, transactions, human interaction and enterprise management. Following the Method8™ process produces a sustainable roadmap and is the first step in satisfying ROI.
 
This is Method8™:
 
Engage- Engaging the customer is the first and most important step in the Method8™ process. Without properly grabbing the attention of the customer and delivering relevant content, a self-service deployment will fail. Flextronics Self-Service Kiosk Systems devotes itself to establishing a relationship between the device and the user through brilliant enclosure design and manufacturing along with inviting user interface design, digital signage and media driven applications.
Inform- Information design, digital signage and advertising are all ways of providing relevant information to the user. Flextronics Self-Service Kiosk Systems has a wide offering of products and services which provide the most visual and effective methods for providing compelling content to the user. Kiosk enclosures, LCD devices, content creation tools, digital media management and custom application design are all available from FlexIndustrial Self-Service Kiosk Systems.
 
Interact- Interface science must make the process of interaction an easy experience that relies exclusively on intuition and discovery. This is done through user interface (UI) design, integrating with the necessary peripherals to perform a transaction, correct placement of peripherals, and feedback mechanisms to the consumer throughout the process. With Method8™, Flextronics Self-Service Kiosk Systems applies best practices for public-use UI design and implementation.
Transact- Transactions are key to driving ROI and ultimately decide the fate of most self-service applications. Defined inputs and outputs of a kiosk system, along with standard peripherals, transactions can be carried out quickly and easily. Method8™ defines how transactions will be conducted throughout the system. Inventory control, security, and accurate metrics measurements are all identified with the Method8™ business process.
 
Fulfill- Just as transactions drive ROI, fulfilling those transactions obtains it. Defining how transactions will be fulfilled is clearly defined in the Method8™ business process. Recognizing and integrating with key touch points such as POS systems and CRM systems, Method8™ fulfillment practices drives transactions into ROI.
Replenish- Once transactions are complete and fulfilled, a good self-service kiosk system must replenish itself automatically. Method8™ identifies those goods and services which need replenishment along with the processes needed to handle it. Method8™ defines the procedures needed to keep the system at an optimum self-service level ensuring the customer satisfied with the usability and performance of the system.
 
Optimize- Method8™ clearly defines the roles and responsibilities which are necessary to produce an efficient self-service kiosk system or network. Method8™ oversees content, operations, manufacturing, deployments, installations and more. Measuring ROI and reporting against real-time data are just some of the key objectives defined by Method8™
Enterprise- By following the Method8™ business process, it’s natural that a self-service kiosk network grows quickly and efficiently with very little resistance. Method8™ will identify key issues such as roll-out strategies, system maintenance, network monitoring, and on-going roles and responsibilities for continual growth of the network. As the network grows, so can ROI.
 
Please call +1 408-576-5058 to explore the potential of collaborating with Flextronics on your company’s kiosk project.
 
 
  Products and Services
  • Kiosk Software Platform - Flextronics

    Kiosk Software Platform - Flextronics
     
    With over 10 years experience and 200 successful self-service deployments, the Flextronics VendiSoft™ software platform has become an industry standard for self-service kiosk systems.

    Learn More...
  • Kiosk Manufacturing Partner

    Align with an experienced, well capitalized partner with a successful track record of supporting the largest self-service deployments.

    Learn More...
  • Custom Kiosk - Flextronics


    The Flextronics product development team works with customers to ensure that their dreams become reality and that their custom kiosks are of the best quality. Flextronics has in place best-in-class development groups that offer unprecedented service and support.

    Learn More...
  • DVD Kiosk - Flextronics

    DVD Kiosk - Flextronics

    Redbox Automated Retail collaborated with Flextronics to design an exciting new family of DVD rental kiosks. Redbox needed a strategic outsourcing partner like Flextronics...

    Learn More...
  • Kiosk Manufacturer - Flextronics

    Kiosk Manufacturer - Flextronics
     
    Flextronics is a global industry leader in low-cost production capabilities. Our significant investments in manufacturing facilities in the US and low-cost regions of the world enable us to provide our customers with competitive manufacturing costs.

    Learn More...
  • Retail Kiosk - Flextronics

    Retail Kiosk - Flextronics
     
    Flextronics is the partner of choice to assist with design and manufacturing of retail automation kiosks. Self-service solutions that vend physical goods often require complex electro-mechanical hardware, yet provide the most tangible return on investment of all applications.

    Learn More...
  • Kiosk Design & Reengineering - Flextronics

    Kiosk Design & Reengineering - Flextronics
     
    So, you’ve proven your self-service concept and are now ready to prepare for mass deployment…….  Flextronics helps companies take their current hardware & software solutions to the next level by collaborating to provide in-depth analysis and recommendation.

    Learn More...