Features, News & Blogs
Making the case for self-service coin countersby Jim Weaks Vice President, Business Unit Manager, Cummins Allison Approximately 80 percent of American households actively save loose change and look to their financial institution to count this saved coin, according to research by creditunions …
Cummins Allison, providers of coin, currency, check handling solutions and ATMs, released a report detailing how currency automation technology is not only a value-added service for customers but also a boost to labor productivity. According to the …
Seek first to understand: Applying Covey to kiosksIn his book "7 Habits of Highly Effective People," Stephen Covey discusses the importance of seeking "first to understand, then to be understood." The need for this, the fifth habit, carries over to the usage of technology for self-service purposes …
Today at the ATM Industry Association Africa Chapter conference, NCR Corp., in collaboration with Bytes Managed Solutions, its exclusive distributor in South Africa and other selected countries, launched NCR APTRA Interactive Teller into the African …
FNB, South Africa's oldest bank and one of its largest, is automating routine banking transactions with 1,250 SelfServ 4 units from NCR Corp. FNB has branded the ATM-like kiosks "Slimline ATMs," and will deploy them in retail sites and remote …
Almost all FIs with video teller ATMs take advantage of technology's ability to extend customer service hours beyond their usual branch opening and closing times. But Tobyhanna Federal Credit Union of northeastern Pennsylvania is going 24/7 with its …
Diebold Inc. is deploying advanced, non-traditional self-service options for customers of Saudi Arabia's Al Rajhi Bank through its business partner in the kingdom, Alhamrani Universal Co., the company has announced. In addition to 560 Opteva ATMs …
Franklin Synergy Bank, a locally owned FI in Franklin, Tenn. with more than $600 million in assets, has chosen the ARCA CM18 cash recycler for its newest branch, according to a news release from ARCA. The CM18 cash recycler eliminates exposed cash …
Interactive tellers transport small FIs to the big leaguesSince its market introduction in April 2012, the NCR APTRA Interactive Teller has been most frequently deployed by small to regional-sized banks and credit unions. These account for 70 percent to 85 percent of installations through mid-May of this …
North Peace Savings and Credit Union, a community-based FI serving northeastern British Columbia, has won the National Credit Union Innovation Award in Canada for its implementation of interactive video technology. The CU also has reported positive …
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