 | For those well-versed in industry lingo, omnichannel is a household word. By now brands already understand that consumers have multiple options for browsing, shopping and paying for what they want — so they get the idea of omnichannel and … |
| Star Micronics announced yesterday the release of AsuraCPRNT, a solution that the company said is a robust and feature-rich interactive communication platform that combines its expertise in printing with peripheral management. The platform can be … | |
| Square Stand, new hardware created by Square for brick-and-mortar businesses that turns an iPad into a complete point of sale, is now available, according to a company press release. With local businesses increasingly tearing out their old POS … | |
| InvoiceASAP and Zebra Technologies today announced that the companies will offer a suite of integrated solutions, targeting the small- and medium-sized business and enterprise markets. The partnership will combine InvoiceASAP's mobile invoicing … | |
 | As the number of smartphone-toting shoppers has increased, so too has the specter of showrooming. No retailer wants to think a competitor, especially a virtual retailer without the overhead of a brick-and-mortar location, has effectively set up shop … |
 | Sometimes something so simple, so widely used, can cause consumers to evolve without even noticing. So when it comes to finding a good test case for mobile payment adoption, what's a better example of a small, frequent transaction than a purchase … |
 | The advent of Microsoft's Kinect device has spurred the development of immersive, interactive technology that aims to involve the consumer in the retail experience on a much deeper level — providing a more memorable experience for them, and … |
 | ArmorActive announced its partnership with CityGro, a mobile loyalty program provider, to offer iPad mobile loyalty solutions. The company said the solution provides an effective means of gathering, analyzing and capitalizing on customer propensity … |
| USA Technologies Inc. bills itself as a service provider for "small-ticket, self-serve retailing industries." That means vending machines. And now the company will be offering consumers something else to go with their sodas and candy: rewards for … | |
| Naomi Wilson, a mother of four who became frustrated with the grocery store experience, created a mobile shopping application that she says simplifies the retail checkout process. The Swift Shopper app for smartphones enables shoppers to scan … | |
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KioWare Mobile Devices and Self-Service
The self-service industry has another new technology to absorb: mobile devices. These devices, such as the iPad, have become more functional and are available in a broader range of products. As …Type: White PaperSponsored by: KioWare -
Cross-Channel Marketing for Retailers
With the advent of the digital age, retailers have an array of new channels for marketing their businesses, but it can be a challenge to make those channels work together.Type: White PaperSponsored by: Nanonation -
Understanding the Relationship between Digital Technology and Location-Based Marketing
Digital technology is creating compelling customer interactions based on location by linking relevant content to any screen, anywhere.Type: White PaperSponsored by: Nanonation -
Customer Experience Technology Buyer's Guide 2012
Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer's Guide will help you find …Type: Special ReportSponsored by: Reflect Systems -
Keeping Service Customers Satisfied in a Social Mobile World
This paper looks at service scenarios from the customer continuum where satisfaction research has resulted in meaningful improvements to customer experience. Service delivery bears closer scrutiny in …Type: White PaperSponsored by: Frank Mayer and Associates, Inc.
