 | My last blog detailed a poorly developed kiosk solution that was in an Ann Taylor retail store, and it got me thinking about some of the main considerations organizations should think through before implementing interactive projects. Too often, self … |
| Payment solution provider Point & Pay today announced that Florida's Orange County Tax Collector's Office will use the company's products to provide its electronic tax and fee payment systems for County residents. The Point & Pay solution … | |
 | Retail was simple, once upon a time. There was a store and a customer. Then convenience, price and technological innovation began to rule the day. At least that's the scenario put forth to attendees at the start of the session, "Digital Disconnect … |
 | By Doug Stephens Earlier this year while at the National Retail Federation conference in New York, I listened to Walmart U.S. President Bill Simon talk at length about how retail was still a great career for young people to embark on. He reflected … |
| New research from the Mercator Advisory Group points to a "sustained increase in demand" for self-checkout terminals from both consumers and retailers. The report also highlights the benefits, detriments and opportunities associated with the … | |
 | In the self-service kiosk industry, the future represents that pesky dint of uncertainty that spurs prognostication and speculation. But if any of the industry's fortune-tellers are correct, there is a good chance that automated retail will play a … |
 | By Kevin Price Now that tablets and smartphones have become the de facto standard for consumers of all walks of life, savvy retailers, restaurants, grocery stores and other businesses are starting to add mobile solutions to their businesses &mdash … |
| The stability of Redbox parent company Coinstar is in jeopardy, a recent New York Post article said. Coinstar's CEO Paul Davis abruptly announced his departure earlier this month, along with the Starbucks veteran hired to lead the Rubi coffee kiosk … | |
| Innovation Marketing recently released a report listing three industry trends to watch for in 2013, citing the recent news surrounding the partnership between Intel and AVT to further develop automated retail and intelligent vending. Titled "3 Vital … | |
 | The interactive self-service industry had no shortage of activity in the past year. Last week we mentioned the growing strength and continued success of tablet integration into the market, as well as other newsmakers like mobile apps and social … |
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Church finds new use for old PC’s
It might seem like an unlikely pairing, but religious institutions are increasingly using technology to recruit and maintain members. Technology, specifically self-service technology, enables …Type: Case StudySponsored by: KioWare -
How Systems Integrators Can Make Waves in Retail Banking with Esprida Remote Device Management Solutions for Financial Services
Financial institutions spend billions annually on delivering branch, online, call centre, and self-service financial transactions. However, two-thirds of bank customers do not feel valued by their …Type: White PaperSponsored by: Esprida Corporation -
Self-service makes crowded counter lines a thing of the past
NEXTEP SYSTEMS provides customer self-service solutions to the quick-serve, fast-casual, concessions, grocery and casino markets. Nino Salvaggio International Marketplace, a grocery chain focused on …Type: Case StudySponsored by: NEXTEP SYSTEMS -
Video Banking and the Future of the ATM Industry
Video banking allows a customer to speak to a bank representative from a video banking product, such as a self-service kiosk or an off-premises ATM. By giving consumers control, enhancing customer …Type: GuideSource: ATMmarketplace.com -
Self-service facilitates passenger movement
From both an airport and a passenger perspective, there are a number of "pain points" that can be eased through the application of self-service to passenger movement. At airports, current processes …Type: GuideSource: SITA
