Features, News & Blogs
5 tips to grow your business with bill-payment kiosksCommentary by Jennifer Wickham Owners and operators of convenience stores are all too familiar with flat-lining or declining sales in certain product categories. But instead of allowing tobacco and alcohol sales affect your profit margin, targeted …
According to research firm IDC, PC shipments are falling, and they're going to keep going down. They're predicting that globally, they'll drop 7.8 percent this year. The first quarter of this year, said IDC, was marked "the worst quarter since IDC …
EcoATM Chief rebuts 'Today' show attackWhen the Consumer Electronics Association awarded ecoATM one of its inaugural Innovation Entrepreneur Awards last October, CEA President and CEO Gary Shapiro said the company "epitomizes the entrepreneurial drive and spirit of innovation that powers …
7 make-or-break details in a nationwide self-service technology deploymentBy Kevin Kiziah The sheer scale of national self-service technology rollouts and maintenance often causes important details to get pushed to the wayside. The details may go unnoticed at the onset of the implementation or during the maintenance, but …
Commentary: Why tablets deserve a spot on your restaurant's technology menuBy Duessa Holscher Not since the introduction of the touchscreen has there been such a radical new option in the way we deliver restaurant technology. The introduction of the tablet — and its evolution into a worthy contender for your next …
In an era when consumers are becoming increasingly reliant on technology, businesses today are turning to digital kiosks as a more effective way to deliver service. Digital kiosks not only are beneficial for improving the user experience of …
Commentary: A discussion of omni-channel at CETW12By Ron Bowers Despite super storm Sandy's best efforts to make it a wash-out, attendees of Customer Engagement Technology World carried on with a "show must go on" attitude appropriate for New York on Nov. 7 and 8. CETW is a bi-annual industry event …
How to deliver mobile coupons from kiosks (commentary)Gail Tanner Director of Social Media and Mobile Marketing, Frank Mayer & Associates Inc. Recognizing that consumers have adopted the mobile phone as a prime shopping tool, it stands to reason that some of our clients are asking how to deliver a …
Industry insiders square off on the future of kiosksThe progression and probable life-span of the kiosk industry has opened the door to a discussion with two very different perspectives. Some believe the industry is thriving, relevant and adaptable, even in the face of mobile advances and new …
Take a stand against 'showrooming' with digital signage, kiosks (Commentary)"Showrooming," the practice of researching products in a brick-and-mortar store and then buying them somewhere else, is getting a lot of attention lately. Not that it's anything new. Budget-conscious consumers have always been inclined to defect …
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