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7 make-or-break details in a nationwide self-service technology deployment
Often small, overlooked details during a deployment can cause the biggest headaches.
 | By Duessa Holscher Not since the introduction of the touchscreen has there been such a radical new option in the way we deliver restaurant technology. The introduction of the tablet — and its evolution into a worthy contender for your next … |
 | In an era when consumers are becoming increasingly reliant on technology, businesses today are turning to digital kiosks as a more effective way to deliver service. Digital kiosks not only are beneficial for improving the user experience of … |
 | By Ron Bowers Despite super storm Sandy's best efforts to make it a wash-out, attendees of Customer Engagement Technology World carried on with a "show must go on" attitude appropriate for New York on Nov. 7 and 8. CETW is a bi-annual industry event … |
 | Gail Tanner Director of Social Media and Mobile Marketing, Frank Mayer & Associates Inc. Recognizing that consumers have adopted the mobile phone as a prime shopping tool, it stands to reason that some of our clients are asking how to deliver a … |
 | The progression and probable life-span of the kiosk industry has opened the door to a discussion with two very different perspectives. Some believe the industry is thriving, relevant and adaptable, even in the face of mobile advances and new … |
 | "Showrooming," the practice of researching products in a brick-and-mortar store and then buying them somewhere else, is getting a lot of attention lately. Not that it's anything new. Budget-conscious consumers have always been inclined to defect … |
 | By Brian Ardinger When I was asked this morning to write about the influence of Steve Jobs, my first thoughts were that no words could really do justice to his overarching influence. Every bit of technology from kiosks, to digital signage to mobile … |
 | The "brand" means more than ever today, and it encompasses all the interactions, small and large, digital and physical, that consumers have with a retailer. We have finally embraced the true success of the retail shopping experience; the experience … |
 | It's no secret. It's usually logical. But putting it all together and being in the right place at the right time can be the toughest thing in the world. "It" is success in business and some of its secrets are straightforward — fulfill a need … |
 | In the competitive kiosk industry, things change faster than you can blog about them. Companies must stay ahead of the curve, as well as present an effective message in an evolving marketplace.In this blog, I'll talk about how a company might … |
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Kiosks for Idiots, written by a former self-proclaimed kiosk idiot
In any self-service kiosk project, there are three major components needed to determine its success: the hardware, the user application and the kiosk system software. The purpose of a kiosk is to …Type: PresentationSponsored by: KioWare -
Self-Service Branding: Carry Marketing Messages to the Kiosk
Self-service does more than empower your customers — it empowers you to extend your brand. Learn how in this special report from Self-Service World.Type: Special ReportSource: SelfServiceWorld.com
