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Bill Payment

  
Many businesses, including cellular phone stores, insurance offices, cable offices and utility companies, must balance the need to serve new and upgrading customers while also serving customers who opt to pay their bill in the store. While the acquisition of new customers is critical to growth, customer retention is key to profitability.
 
The NCR EasyPoint Xpress Payment kiosk offers a convenient option for customers who simply want to pay their bill on-site. The kiosk accepts many forms of payment including cash, check, credit cards and debit cards and can be tied directly into the point of sale.
 
The Xpress Payment speeds up the processing of routine payments in the customer’s own language and can significantly improve operations. Cellular stores are experiencing up to 90% adoption rate of self-service bill payment. Most customers can make their payment in less than three minutes. As a result, businesses that have deployed a payment kiosk, find that they now have approximately 1.5 employees that can be redirected to selling activities.
 
When bill pay customers receive a convenient self-service option, employees can focus on more complex transactions with new and upgrading customers. This service focus ensures the rapid service and attention required to create loyal customers.
 
 Return to our company showcase

 
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Bill Payment device supporting cash, check, credit and debit.
 
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Kiosk Development and Deployment - NCR

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more news

  • Transactional Kiosks
  • Retail Kiosks
  • Bill Pay
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    Check out these sites for more news and information about self-service strategies and technologies:
     
    Self-Service World
    Self-Service & Kiosk Association
    ATMmarketplace
    Digital Signage Today
    Retail Customer Experience

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    Olea Inc.

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