Nov. 26, 2012
Canada-based airline WestJet recently announced the introduction of self-serve baggage tagging for passengers flying to the U.S. from Vancouver, Edmonton, Winnipeg, Toronto and Montreal.
The self-serve baggage tagging allows WestJet guests to use mobile, web or kiosk to check in for their flight and print their own baggage tags when they arrive at the airport. Guests checking in via kiosk may print their boarding passes and baggage tags at the same time. Once the tags have been attached, guests drop baggage off at the appropriate location, the announcement said.
"This is yet another milestone in our efforts to offer our guests additional self-serve options," said Mike Hafichuk, WestJet's director of planning and support, guest services. "Whether it's mobile check-in, electronic boarding passes or using our website to manage their own bookings, our guests are very comfortable with self-serve options and continue to encourage us to develop new tools to allow them more control over their travel experience."
Read more about kiosks in transportation and travel.