Postea Inc., a technology provider for the postal, mailing and logistics industry, and NCR Corp. are partnering to "bring the post office into the 21st century." The companies are marketing their next-generation point-of-sale system for international post offices and their alternate access channels such as agencies, grocery stores or self-service kiosks.
"Today's customer is immersed in a world of tablets, smartphones and social networking," Michael J. Murphy, CEO of Postea, said in a company press release. "Through our partnership with NCR we allow the postal authority to 'like' the Facebook generation. NCR's Advanced Post technology combined with Postea's Reflex technology delivers the most compelling solution available."
Reflex Retail, Postea's approach to postal retail sales, replaces prior generations of technology typically developed before the Internet existed and requiring expensive, difficult to deploy PC hardware, Postea said. Reflex engages the customer and leverages social networks to deliver higher revenue per customer session and eases the burden of complying with government-mandated documentation. It turns every customer session into an opportunity to link the post office into the customer's online world extending a single transaction into an ongoing electronic relationship.
IGI, which supplies retail technology to the USPS and Singapore Post, has already launched the solution, said Omar Dajani, CEO of IGI.
"This solution is the only technology available that allows IGI to deliver a post-PC-era solution while continuing to support legacy technologies. This allows our customers to catch up with the Facebook generation without incurring prohibitive capital costs."
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