Feb. 14, 2013
Global Tel*Link Corp. announced today the newest addition to their correctional product lineup with GTL Genesis, a kiosk solution intended for use in housing units of correctional facilities.
The solution allows correctional facilities to deploy numerous touchscreen applications from a secure behind-the-bars kiosk that integrates fully with Global Tel*Link's technology products, the announcement said. The GTL Genesis solution is a controlled method for managing, monitoring and organizing communication between facilities and friends or family of offenders.
The GTL Genesis solution is focused on three areas:
- increasing accountability and oversight of inmate services;
- automating current practices; and
- connecting inmates with essential services.
The GTL Genesis solution extends the amount of resources that can be made available to the offender population with an extensive set of applications for the correctional environment such as:
- filing inmate grievances;
- ordering commissary;
- approving and requesting allowed phone number lists;
- scheduling visitation; and
- conducting law library research.
By utilizing automation and offender-centric applications, facilities can reduce the number of inmate requests that corrections officers face on a daily basis, freeing them to concentrate on facility operations. Reporting and investigative tools further enable the GTL Genesis solution to assist administrators in making complex decisions based on real-time information and accurate data, the announcement said.
Built on a modular platform, correctional facilities can custom-build an in-pod kiosk solution unique to their facility's needs, security level, resources and goals. In addition, the solution provides the ability to migrate to the next generation of wireless delivery through tablets. GTL Genesis replaces multiple IVR solutions, manual processes and inmate interaction with correctional officers.
Read more about government use of kiosks.