Nov. 1, 2012
The world's largest retailer will ramp up its self-checkout offerings during 2013. According to an announcement from NCR, Walmart will be installing 10,000 SelfServ Checkout lanes to more than 1,200 Walmart locations in the U.S.
Walmart currently uses NCR self-checkout solutions throughout stores, and the expansion of deployments is a move to improve the overall checkout and customer service experience, the announcement said.
"Shoppers and retailers recognize the speed and value self-checkout provides, and shoppers tell us they are eager to see it expanded into other retail segments," said Scott Kingsfield, senior vice president and general manager, NCR Retail.
NCR is also providing expertise from its Human Factors Engineering group, using user interface design, configurations, layouts and best practices to make the self-checkout experience as convenient as possible. In addition, NCR will provide regular service programs and maintenance to Walmart and Sam's Club locations across the country.
"Our customers are shopping differently than they ever have, and we're using innovative technologies like self-checkouts to meet their needs," said Jeff McAllister, senior vice president of innovation, Walmart U.S. "Our multiple checkout options give us a unique advantage to provide our customers with the quick, easy and convenient checkout experience they tell us they want."
Read more about self-checkout.