Australian airports replacing staff with kiosks

May 10, 2012

The Australian government is extending its SmartGate program that allows Australians returning home to process their own passports in airport kiosks.

SmartGate, which uses kiosks with face-recognition technology to perform the customs and immigration checks usually conducted by airport customs staff, will receive $7.9 million over two years, according to

The kiosks are already in use at the Darwin, Sydney, Adelaide, Brisbane, Cairns, Melbourne, Perth and Gold Coast airports, as well as at Auckland airport, for eligible travelers to Australia with ePassports.

The kiosks are also allowing the government to cut staff for the Customs and Border Protection Service, according to government budget papers that revealed that the kiosks will save the government $11.9 million over four years.

Read more about travel.

Topics: Airport Kiosks , Transportation / Travel

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