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North America
This research center is dedicated to kiosk deployments in North America.
21 NovSales of personal publishing products up at Lucidiom photo kiosks
21 NovNCR SelfServ ATM wins FORTUNE China magazine's design award
20 NovDelta Air Lines retools check-in kiosks
19 NovTouchscreen panel PC resists shock, liquids
19 NovDVDPlay installs kiosks in Hawaii
18 NovGestureTek showcases multi-touch surface built for NASA
more news
Pay-at-the-table becomes more like pay-on-demand
Pay-at-the-table technologies have been slow to take off, but a new wave of table-top, on-demand options are speeding industry and consumer acceptance.
Data points you should analyze
Self-service systems generate a wealth of useful data.
Nine tips for a user-friendly interface
How to develop an interface that people will want to use.
In-Store Marketing Expo grows
Las Vegas show attracts 300 retail solutions providers.
A cashless society?
A survey reveals increase in some consumers’ use of cash.
more feature stories
Case Study: The Incentive’s Role in a Survey Program’s Success
Do companies need to provide an incentive to get their surveys completed? It depends.
Case Study: Diagnosing the Root Cause of a Banking Center Level Score
Managers provide targeting coasching based on best practices of high performing banking centers.
Special Report: The Keys to a Successful Customer Satisfaction Survey Campaign
Over the past 15 years, Opinionmeter International has distributed thousands of satisfaction surveys through its wide-range of interactive survey devices. Here are some ‘hot tips’ we’ve learned over the years.
Special Report: How to Write an Effective Customer Survey
Over the past 15 years, Opinionmeter International has distributed thousands of satisfaction surveys through its wide-range of interactive survey devices. Here are a few of the key points we’ve found it important to consider whenever preparing your survey instrument.
Case Study: Immediate Patient-Visit Feedback
Kaiser Permanente managers gain immediate access to feedback from patients.
more resources
Self-service makes crowded counter lines a thing of the past
Meridian Kiosks, STOPware stand guard against unwanted visitors
How to Capture Real-Time Customer Feedback
Self-service payments speed lines at Miss. casino
Enabling the solution: The benefits of owning and operating a DVD kiosk
Cash accepting kiosks: Increase sales, decrease costs, enhance the customer experience
PROVISIO provides platform for customiztion of cost-effective solutions
Gain Valuable Information at the Point of Experience: Survey thy Customer
Top Five Mistakes of Kiosk Deployment
PROVISIO keeps Parabit's Citibank kiosks on lock
past reports
 
 
North America
EMEA
Latin America
Asia & Pacific Rim
 
Retail Customer Experience
 
 
   
 
   
 
 
Check out these sites for more news and information about self-service strategies and technologies:
 
Self-Service World
Self-Service & Kiosk Association
ATMmarketplace
Digital Signage Today
Retail Customer Experience

ADFlow Networks

Olea Inc.

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