Smile-activated kiosk dispenses a little warmth on Blue Monday

European HVAC giant Vaillant's U.K. arm earlier this year brightened up Blue Monday with a smile-activated coffee kiosk in London's Victoria Station.

Recovering your keys at kiosks

Many of us can relate to that horrible feeling when you into your pocket to pull out your keys only to find nothing but lint. You empty all of your pockets, but still your key remains elusive.

Science center kiosks teach users about ocean conservation

The ocean has made life possible on this planet, yet humanity has shown its gratitude by choking it with vast amounts of pollutants. Faced with this reality, the U.S. government has established several National Marine Sanctuaries both for education and conservation.

Are water kiosks the solution to limited clean water access?

“In Africa alone, people spend 40 billion hours every year walking for water. Women and children usually bear the burden of water collection, walking miles to the nearest source, which is unprotected and likely contaminated.”

Is self-service the future of banking?

With the trend toward consumers now banking online, on their phone and at the ATM, are there digital signs of life left in the bank branch?

Commercial building owners should take tech cues from airlines

In many respects, office buildings are at the same technological crossroads airports were at years ago, when the only way to get to their gate involved waiting in long lines for for a printed boarding pass.

Legal marijuana and virtual currency: natural allies in search of growth?

One virtual currency ATM operator, Ann Arbor, Michigan-based Bitcoin Brands Inc., has found medical marijuana dispensaries among the most receptive retail customers. Company owner Peter Klamka sees the bitcoin ATM as a natural fit for medical marijuana dispensaries.

Merchandising for the Connected Consumer

Who is the Connected Consumer? With a constant connection to the web and social media via a smart mobile device, the connected consumer is an informed shopper actively seeking the best value for a desired good.

Apple Pay and interactive kiosks

The next wave of major innovation to self-service kiosk solutions is the integration of mobile payment solutions, such as Apple Pay.

Building toys with 3D printing kiosks

From prosthetic limbs to organ replacement, the possibilities for 3-D printers seem endless, yet one area 3-D printing is about to explode is in the manufacturing business. This is particularly true in toy manufacturing with PieceMakers’ new 3-D printing kiosk called the PieceMaker Factory.

Skoda test drives kiosks, augmented reality in London

Tablet-based kiosks allowed passersby to configure their own Skoda Fabia, and then see themselves in it up on the big screen at Waterloo Station.

Saving the DMV, one kiosk at a time

Kiosks offer a convenient alternative to the nightmare of long DMV lines.

Customer service strategy: Deliver value with time

Your customers want you to know this: "Value my time and you value me." It's part of delivering amazing service.

Paul Price to keynote Interactive Customer Experience Summit

Paul Price, CEO of marketing technology company Creative Realities, will offer ICX Summit attendees his expert insights and real-world examples for putting the 'wow factor' into the customer experience.

Kiosk showcases Virginia Tech’s land-grant mission

When the Virginia Tech College of Agriculture and Life Sciences (CALS) went looking for an effective way to communicate their mission as a land-grant institution to visitors, it didn’t take long to find a solution.

Automated retail separates Legos, luxury goods from competitors

Signifi Solutions is an automated retail provider that sells a variety of items from games to luxury goods inside its vending kiosks. The company recently showcased its Lego kiosk at the National Retail Federation Big Show in New York City.

New interactive map aims to make King's Island visits more fun

Reflect Systems recently released this video of an interactive map it has developed for the Ohio-based amusement park King's Island.

Five pitfalls to avoid when dispensing cash

Dispensing bills greatly increases the complexity of the device and the logic required by your kiosk application in order to gracefully complete a cash transaction.

Is Panera 2.0 starting to pay off?

Panera will report on its Q4 and FY 2014 earnings on Feb. 12, and the question on everyone's mind is, "How's that 2.0 thing going?" We sat down with Panera's Blaine Hurst for some background and an update.

7-part Game Plan for Playing the Trade Show Field

With over 20+ years of experience at trade shows, I have attended more than 100 shows. While each show is different, I seem to always take a similar approach to each one.

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