Why restaurant ordering kiosks won't replace employees

As QSR giants begin to deploy order-taking kiosks, some people are asking whether the devices will replace employees. With questions like this, it's important to keep the role of the restaurant kiosk in mind.

Vending kiosks: the latest trends

Vending machines are not just for snacks anymore. From marijuana to umbrellas, they are pushing into new industries.

Coloring outside the lines of ATMs

We expect every ATM to offer a traditional level of service. But perhaps, we can color outside the lines and produce a unique picture of ATMs.

Internet of things empowers wayfinding

Indoor wayfinding can still be a challenge. However, with new beacon technologies, retailers can provide wayfinding solutions while gathering valuable analytics.

How kiosks can solve problems

Kiosk deployers need to keep in mind the problem their solution is solving. Otherwise, the kiosk industry will be full of solutions just looking for a problem.

Kiosk Marketplace Top 5: April edition

In April, marijuana enthusiasts lit up for '420' celebrations, so it's appropriate that a feature about cannabis kiosks was the most-read story of the month.

Panera 2.0 surges forward

Since the chain's rollout of kiosks and other digital systems, sales are up 6.2 percent. Panera CEO Ron Shaich gives the rundown on this development.

Kiosks provide customer experience boost for local governments

Local governments often fail when it comes to customer experience. But kiosks could provide the right boost to improve customer satisfaction.

Interactive digital signage: Finding the key location

Proper screen placement is often overlooked by businesses and organizations during digital signage deployment, but a good placement strategy is necessary to achieve success.

The ATM's for more than cash

ATMs are beginning to allow customers to purchase government securities or applying for mortgages. With the right software and hardware, the humble ATM can do just about anything these days.

Cannabis kiosks: The next revolution in self-service

Marijuana advocates have made headway legalizing the drug in several states. However, banks still refuse to get involved. To deal with this problem, several companies have deployed self-service kiosks that accept cash or virtual currency.

Is it time to retire kiosk printer paper?

In a business era driven by data analytics, the ability to harness consumer information through digital receipt records has led to the practical disappearance of kiosk paper receipts.

Interactive vs static digital signage

More people expect interactive experiences than ever before, especially in the world of digital signage. However, before you make the jump from traditional to interactive digital signage displays, you need to consider a few key questions.

Kiosk design: the key to a better customer experience

With design, beauty is in the eye of the beholder. Despite that fact, there are still design principles you need to keep in mind to make your kiosk take the market by storm, especially in the retail sphere.

'Batman v Superman' soars with augmented reality kiosks

Australian residents got a chance to pick sides on 'Batman v Superman' and take selfies of their faces inside the superhero's famous costumes.

Restaurant kiosks and the 'Goldilocks Zone'

The reason our planet supports life is because it exists in an ideal state known as the 'Goldilocks Zone.' The same principle applies to customer experience, because you need to develop the right configuration for your tools to ensure a good customer experience. Otherwise you will have an angry and disappointed customer.

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