Critical factors to consider when implementing kiosks in restaurants

Age demographics and type of restaurant are crucial in decision making for self-service POS systems, indicates new study.

Game, set, match: The kiosk as tennis coach

PlaySight Interactive's SmartCourt kiosks enable tennis players to garner real-time video and data to improve their games.

5 for 5: McDonald's, order kiosks, mobile power and health care

The most-read articles on Kiosk Marketplace in November reveal a significant interest in order and patient check-in kiosks, mobile power kiosks, and how self-service is being used to improve sales and customer satisfaction.

A self-service dream lunch hour

Our lunch hours are often wasted standing in line. Yesterday, during mine, I was thinking about how much better I could spend that time.

Can self-service providers influence industry trends and market demand?

It's commonplace to assume that self-service providers should react to industry trends as market demand. But what if we could actually influence and shape these forces and positively impact the self-service industry in the process?

How to Design a Responsive Kiosk User Interface - Part 2

In this second part of my two-part series on developing a responsive kiosk user interface, we'll focus on design considerations at the system level.

How to Design a Responsive Kiosk User Interface - Part 1

If your kiosk's user interface appears sluggish, you can expect your customers will opt for interacting with a cashier, which defeats the purpose of having a self-service kiosk.

Android, iPad, Windows – The Tablet OS Landscape

We reached out to an external IT professional for his take on the iOS, Windows, and Android tablet debate.

Three important ways to positively reflect your brand in self-service.

A good experience for the customer will help set you apart from your competitors as forward-thinking and innovative.

No strings attached: MobileQubes unleashes mobile power

How many times have you run out of battery power on your cellphone? Probably too many to count. How many times have you found a place to charge your phone in public when the battery was dead? You could probably count those times on one hand.

Three critical trends shaping self-service and how to capitalize

Omnichannel, mobile integration and interfacing with new technologies are three trends shaping the self-service industry, but how do providers capitalize once they have recognized these trends?

Digital 'wow' factor increases sales, customer satisfaction for Time Warner Cable

How do we develop an inviting and interactive retail environment in the digital age?

Bring the courts to the people with kiosks

Court kiosks help courts and government agencies do more with less.

Order kiosks making a comeback in the restaurant industry

Millennials are accustomed to technology and like a sensory experience – to touch and feel things – and kiosks give them that opportunity.

CEW 2014 participants to learn how kiosks fit into brands, customer engagement

In New York, attendees will be able to learn about the marketing mix that works for their company through a look at marketing and IT collaboration as well as models for predicting customer behavior.

Customer Engagement World Expo Preview

A sneak peek at more than 20 products and services that will be showcased on the show floor at the 2014 CEW event in New York.

Robot and kiosk union 'a match made in heaven'

How kiosks are leveraging the robot to boost customer service and revenue.

McDonald’s 'aggressive change' includes digitization, millennial outreach

McDonald's is scrambling for solutions after its profit fell by 30 percent in Q3. CEO Don Thompson outlined some strategies the company is working on to remedy this continued slide, many of which will be in effect in some capacity in 2015.

Biometric kiosks: the key for effective, secure and smart identification

Security concerns in the present world continue to grow ever more complex. Identity management and the many billions lost every year through fraudulent authentication in financial, banking, retail and corporate environments is pushing for the need for enhanced and secure identification and personal verification technologies.

How to prevent the hacking of kiosk applications

Strategies to help you improve the security of your kiosk applications.

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