Before the crowds poured into Customer Engagement Technology World in San Francisco last week, I stood in FMA's booth and pondered the power of self-service technology to positively impact millions …

There was plenty to see at this year's Customer Engagement Technology World in San Francisco, and I don't just mean the palm trees and the San Francisco Bridge. A whole slew of kiosk providers were …

As I prepared Monday to leave for Customer Engagement Technology World, my husband presented me with a challenge. "Why don't you try to make it home without your phone dying for once." My response …

Combining technologies is the fastest way to win over consumers.

The economic downturn has permanently changed the way consumers shop. More shopping trips begin online and at in-store kiosks, and price comparisons and coupon searches are even more common. Coupled …

Mobile phone and tablet technologies are invading the self-service industry.

This paper will focus mainly on two dimensions of the Apple iPad use at retail: self-service tool and consultative sales aid. It also provides an overview of how the Apple iPad is being used in other …

Transitions Optical's new kiosk uses artificial daylight to show off its adaptive lenses.

This excerpt from our guide on kiosk branding looks into how self-service devices can help create brand attraction and loyalty for both the kiosks themselves and the retailers deploying them …

About 40 new attendees at KioskCom today attended an hour-long informational session, "Where Do I Start: Digital Signage and Digital Out-of-Home Service 101," a primer on the industry and …

At Frank Mayer & Associates, Inc. we offer over 78 years of in-store marketing and retail experience. As a proven leader in the industry, our custom kiosk enclosures and interactive displays have set …

The producers of KioskCom Self Service Expo have announced finalists for the 2009 Self Service Excellence Awards. A winner in each category and an overall best in show will be announced at the awards …

The custom kiosk-enclosure manufacturer will let attendees print photos from a marquee project.

Despite the economic chill in the air, attendees and exhibitors made last week's tradeshow a success in the eyes of its organizers.

GRAFTON, Wis. — Frank Mayer & Associates Inc. has launched a new Web site, with an improved customer interface and enhanced marketing-at-retail programs. In-store merchandising, interactive …

Show officials say attendance was up significantly from last fall.

GRAFTON, Wis. — Merchandising and visual marketing company Frank Mayer & Associates Inc. is introducing its SlideBuy Shopper Information System Oct. 15-16 at the KioskCom Self Service Expo …

GRAFTON, Wis. — Frank Mayer & Associates Inc., which specializes in in-store merchandising and interactive kiosks, has completed its Restriction of Hazardous Substances (RoHS) compliance …

EyeSite kiosk sticks out among the record number of exhibitors.

LAS VEGAS—It was triple vision for SoloHealth at KioskCom's Self Service Excellence awards ceremony as its innovative EyeSite kiosk won two of three categories where it had been entered and …