Frank Mayer and Associates, Inc. specializes in the custom kiosk design. Our innovative merchandising applications will enhance your company's brand awareness and increase your market share!
Having spent more than 25 years guiding retailers and brands into self-service solutions, it has been fun to reflect on how we got to this multiscreen Modus operandi, which is fast becoming second …
Frank Mayer & Associates announced today the development of cellphone charging stations aimed at driving retail store traffic and social engagement, according to a company press release. The …
Businesses have been both exhilarated and challenged by the rapid adoption of tablets by consumers. Tablets promise to extend connectivity to settings where it may not have been practical before and …
Retailers in North America lost $45.3 billion to shoplifting in 2011 as reported in The Global Retail Theft Barometer 2011 (GRTB). This paper focuses on the role that in-store merchandising can play …
Tablets are becoming increasingly popular for both consumer and business use. Many marketers are asking which tablet is right for retail and other consumer facing businesses. This paper explores this …
As the old song goes, "To start at the very beginning is a very good place to start..." It seems reasonable for those of us in the industry to expect clients who approach us to have gone through some …
Are you thinking of initiating a kiosk or interactive merchandising program? In order to achieve appropriate budget parameters, you must set clearly defined goals. The purpose of this paper is to …
This paper looks at service scenarios from the customer continuum where satisfaction research has resulted in meaningful improvements to customer experience. Service delivery bears closer scrutiny in …
Health care organizations are increasingly seeking to cut costs, and kiosks are becoming a part of that effort. Learn how kiosks can streamline the patient experience, being used for everything from …
A recent survey of U.S. consumers by Mastercard indicates 62 percent of U.S. mobile phone users would be open to using their devices to make purchases. Mastercard had a little fun with its survey and …
It has been my pleasure over the past 28 years to be an active participant in the interactive marketplace for retail, education, services and the government sectors. Prior to the CETW show in San …
How many marketing, merchandising, and product managers are faced with these kinds of marching orders on almost a daily basis? With more than 35 years in the business, I can tell you this happens …