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What is a kiosk anyway?

While the "phone" of today and the "phone" of 20 years ago share the same name, they are completely different in practice. We’re seeing the same transformation with kiosks. What once were clunky, single-function machines are now flexible, omnichannel experiences.

Livewire Digital Releases New Version of eConcierge® Kiosk Software Management System (Press Release)

The release of eConcierge® CMS Version 3.0 expands on the continuing strategy to offer brands a complete, customizable omni-channel platform to manage customer engagement across all digital media. This most recent release includes enhancements focused on ease-of-use of Livewire’s digital signage Presentation Builder and Management functionality.

Livewire Digital | HSBC Bermuda Case Study

H. M. Customs authority was seeking a solution that would not only speed up the procedure of moving returning travelers through the declarations process but also eliminate errors inherent in the current manual method of calculating duty taxes.

Livewire Digital | Foxwoods Casino Case Study

The Casino’s Promotions group engaged Livewire to update their hardware to a more modern design while adding new functionality for patrons of their very popular Wampum Rewards Program.

Livewire Digital | Stevenson University Case Study

The university decided to create a state-of-the-art Hall of Fame to showcase all of their accomplishments. Stevenson wanted to have something special for their Hall of Fame.

Livewire Digital | City of Kemah Case Study

The Visitor’s Center of Kemah, Texas was looking for a solution to provide information to their visitors using an outdoor interactive kiosk. The center contacted Livewire Digital to provide the solution they were looking for.

Livewire Digital | MGM Grand at Foxwoods Hotel Case Study

With the opening of the new hotel property at Foxwoods, MGM Grand’s goal was to provide their patrons with a very high level of comfort and convenience. To help alleviate long wait times during the check-in and check-out process, the property decided to provide the ability for guests to perform these functions from a self-service terminal.

Livewire Digital | T-Mobile Case Study

T-Mobile wanted to break through the current advertising noise and introduce its new Fave 5 service plans.The idea was to engage the targeted consumers directly by involving them in the Fave 5 selection process for an opportunity to win valuable prizes from its co-marketing partners.

Livewire | Aces Oasis Case Study

The founder of Golfing Solutions had an idea to create a new unique way for golfers to enjoy the friendly competition of matching their skills against fellow golfers. Other companies had created systems for golf courses that would allow golfers to try their skill at obtaining a hole-in-one. Golfing Solutions wanted to expand on that concept.

Interactive kiosk replaces tourism brochures in California

Tourism company Destination Lancaster has swapped out old-fashioned brochures in its visitor center for a digital information system by Livewire Digital.

Livewire's ticket kiosk is one-stop shop for tourists

Livewire Digital partnered with Florida-based Ticket Box to develop a solution for tourists to purchase tickets to Orlando-area attractions.

Livewire Case Study - Penn State Sports Museum

Penn State All-Sports Museum was struggling to manage the massive amount of sports data their old kiosks displayed, making updates challenging and time-consuming. Download this white paper to find the solutions from Livewire Digital for Penn State's Sport Museum.

How Penn State museum tackled customer engagement with kiosks

Kiosk software provides accessibility to Penn State and other museums and engages the public.

Hospital rolls out new technology to improve patient management

June 24, 2014 – YORK, PA. Espanola Regional Hospital and Health Centre, a community hospital in Espanola, Ontario, Canada, called on Livewire Digital in York, Pennsylvania, to introduce new technology to gather and prioritize patient admitting information in their triage area of their new emergency annex.

Island lands digital signage kiosk for tourism

Island Interactive, a digital advertising firm in Amelia Island, Florida, worked with York, Pennsylvania-based Livewire Digital to rethink the way Amelia Island delivers information to tourists, resulting in tablet-based digital signage kiosks to be placed around the island, according to...

Livewire Case Study - Washington Mall

Washington Mall is Bermuda’s premier office and retail complex with more than eight restaurants and 41 shops. It is home to 23 corporate entities. Located in Hamilton Bermuda, this expansive and growing site is owned by Washington Properties (Bermuda) Limited.

CETW: Kiosk, digital signage integration

LiveWire Kiosk's Dave McCracken talks about the integration of various customer-facing technologies, including mobile, with software that has remote-management functionality.

Pfaltzgraff Company retail kiosk

Livewire implemented a hybrid online kiosk application that leveraged Pfaltzgraff's existing e-commerce Web site to provide virtual inventory ordering capability to customers and salespeople in the stores.

King Soopers ticketing kiosk

King Soopers, a division of the Kroger Corp., worked with Livewire to develop a self-service solution for the sale of discounted ski lift tickets, baseball, concert, and amusement park tickets.

Hotel Self Check-In Case Study: MGM Grand at Foxwoods

With the opening of the new hotel property at Foxwoods, MGM Grand’s goal was to provide their patrons with a very high level of comfort and convenience. To help alleviate long wait times during the check-in and check-out process, the property decided to provide the ability for guests to perform these functions from a self service terminal.

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