Why Buying Self Service Off the Shelf Doesn't Always Work

Although some self-service applications can be standardized, a truly effective deployment often requires custom development or benefits from a "purpose built" principle.

CTS' Sandra Nix: An industry lesson on survival and success

The industry veteran and president of CTS has personally experienced the evolution of self-service.

CTS talks standing out through customer service

Kiosk Marketplace spoke with Jeremy Harlow, general manager at CTS, on how the company focuses on client services as another means to stand out among competitors.

An industry perspective from inside CTS (Video)

Craig Keefner of Connected Technology Solutions shares his enthusiasm for the self-service industry.

CTS rolls out patient check-in kiosks in Sioux City

Wisconsin-based Connected Technology Solutions recently announced the rollout of patient check-in kiosks custom designed for UnityPoint Health in Sioux City, Iowa. The kiosks are located in the main lobby and in front of the laboratory. A third kiosk will be installed at the St.

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