Apple recently announced iOS 7, the newest version of iOS. While most of the entire keynote was focused on personal use, there are a bunch of new features that will also impact kiosks, digital …

Despite the proliferation of cashless means of payment — including debit cards, credit cards and online and mobile payment options — cash circulation continues to grow in both developing …

As people become acquainted to and more comfortable with using tablets, smartphones and other touchscreen technology within their shopping experience, it is easy for self-service providers to profit …

Tablet kiosks are popping up around the world as restaurants explore innovative new ways to provide superior customer service. Secure tablet kiosks are used in restaurants as digital menus, loyalty …

Retailers need to find new ways to surprise and delight showrooming store visitors. One way to engage and entertain them is with affordable tablet kiosks, saving them time and providing rewards like …

Retail experience stores (think Apple or Microsoft retail outlets) are increasing in popularity. In these stores, a combination of screens, tablets, laptops and phones are deployed to engage the …

My last blog detailed a poorly developed kiosk solution that was in an Ann Taylor retail store, and it got me thinking about some of the main considerations organizations should think through before …

Adding up current 2013 gross shipments of digital tablets from all manufactures, the tablet market has quickly grown to be about the same size as the currently shrinking PC market. The tablet market …

Eastman Kodak Co. announced an innovative bankruptcy emergence plan today, involving the spin off of its Personalized Imaging and Document Imaging Businesses to the U.K. Kodak Pension Plan (KPP), its …

I was out with a friend shopping in the mall not too long ago – a place where I always like to pay attention to how marketing is slowly changing within the space. In some of the larger, higher …

Having spent more than 25 years guiding retailers and brands into self-service solutions, it has been fun to reflect on how we got to this multiscreen Modus operandi, which is fast becoming second …

Safeguarding your company's infrastructure against malware attacks is crucial whether you're a financial institution that exchanges proprietary data or a utility facility that provides power to …

Over the past few months, we have seen retail financial institutions face mounting pressures to keep up with evolving self-service banking applications and meet consumer expectations around "on …

The PCI Security Standards Council (SSC) just released new guidelines for developers, merchants and payment solutions providers using consumer mobile technologies for payment acceptance. These new …

The widespread adoption of tablet computers has changed the way consumers engage with companies in every type of business. No longer passively waiting for product information from employees …

The average traveler has most likely experienced some degree of frustration at the airport as they made their way to the gate. Whether it's missing a flight by minutes because the check-in line was …

Over the years I've worked with a number of different kiosk manufacturers. Over the course of those interactions I've learned a few things for potential resellers to look out for when selecting any …

Tablets are beginning to drive huge shifts in the way businesses are connecting and interacting with their customers. It is no wonder that tablets are beginning to make way into new use cases &mdash …

In an era when consumers are becoming increasingly reliant on technology, businesses today are turning to digital kiosks as a more effective way to deliver service. Digital kiosks not only are …

I grew up in a small town in Minnesota and began working in my family's grocery store at the age of 12. I learned a lot during that time and still retain the title as the world's best grocery bagger …