Kiosks traditionally serve the purpose of allowing customers to check out or access information without the assistance of a customer service representative. They should be viewed now, more than ever, as an additional piece to the customer service puzzle.
The Industry Excellence Awards are intended to honor "the best digital signage, mobile and self-service kiosk technology deployments across all vertical market segments," according to the DSA. This year's awards showcased work crossing a wide spectrum of disciplines and deployments, and highlighting some of the creative possibilities of self-service, digital signage and mobile technologies.
Below is a list of this year's award winners (with videos embedded where available):
Network Operator of the Year: Monster Media
Industry Deployer of the Year: George Yunis, ARAMARK
Screenmedia Integration Award: SoloHealth Station by SoloHealth
Best Corporate Communications Deployment – Self-Service / Interactive Kiosks Project: Kiosk solution for delivery confirmation at Deacero metal processing facility
Submitted by: Alveni
Best Digital Out-of-Home Campaign Deployment – Self-Service / Interactive Kiosks