StorefrontBacktalk: Staples’ Canadian operation is undergoing one if its largest pilots ever, testing two-way live-video kiosks at 34 of its locations. The kiosks remotely control hardware, scanners and payment-authorization devices. The experiment is expected to continue through early 2009. If fully deployed, much of the cost will be spent on software licensing from Experticity, which offers the software behind the two-way kiosk project.
