DAYTON, Ohio — Siemens Healthcare and NCR Corp. are collaborating to offer NCR MediKiosk solutions to the Siemens customer base in North America.
According to a news release, as an authorized NCR reseller, Siemens will now offer the NCR MediKiosk, a self-service check-in solution that allows patients to identify themselves, view and confirm demographic and insurance information, electronically sign consent documents and make co-payments.
"Today's consumers are extremely tech-savvy and are already using self-service technologies in their daily lives, such as the self-checkout lines at the grocery store and automated check-in kiosks in airports and hotels," said Marilyn Marchant, vice president of foundation-enterprise health services systems for Siemens Healthcare. "This technology also makes sense for the healthcare industry, and we are pleased to now be able to offer self-service solutions to our customers through our agreement with NCR. We anticipate that many benefits will be realized by our customers and their patients."
Employing self-service technology helps healthcare organizations streamline the patient registration process, shorten wait times and reduce administrative costs by eliminating redundant and manual steps such as signature capture and forms scanning, as well as minimizing paper use. Hospitals, clinics and physician practices that deploy self-service can also improve revenue cycle management by reducing the number of denied claims and increasing collection of co-payments and account balances.
