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Retail Customer Experience
>North America

    

Patient registration kiosk enhances check-in process


• 06 Oct 2008

CORAL SPRINGS, Fla. — Process-automation products provider Unicomp Corp. of America introduces POWERstation, a part of its IMPOWER family of workflow optimization solutions developed for the office-based medical practice.
 
According to a news release, POWERstation is a feature-rich application that includes a suite of productivity tools to improve patient registration efficiency and accuracy. POWERstation’s unique technology platform includes a combination of clerk-assisted workstations and/or self-service kiosks that can be used individually or coexist as complementary components to enhance the patient check-in process.
 
“Technical advancements for most practice management tasks have out-paced those for the patient registration process, with registration continuing to be burdened by manual paperwork handling, inefficient data entry, and a general lack of automation,” said Andy Kaplan, president of Unicomp.
 
POWERstation integrates and shares data with any Practice Management and Electronic Medical Record system through the widely-supported HL7 messaging protocol and ODBC connectivity. Patient-completed forms are automatically translated into text records using handwriting recognition technology. Authorization and consent form signatures are electronically captured and sealed in a legally binding, HIPAA-compliant digital document format.
 
Insurance cards, driver's licenses, referrals and other patient-provided documents are scanned  with the patient-completed forms and stored in paperless patient charts and folders, which are accessible locally or from remote offices. Optical character recognition technology converts insurance card and driver's license information into digital patient data. Insurance eligibility is verified in real-time over the Internet, allowing co-pay and deductible requirements to be determined. Payments are immediately processed electronically before medical services are rendered.



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