EMV PCI ATM Industry essential guide

A Chase Bank branch in Chicago recently installed self-service banking kiosks, joining the 99 other locations nationwide that have machines. Chase has more than 5,000 branches and plans to deploy the self-serve ATMs to most locations, according to equities.com

The ATMs, which Chase said are "akin to self-service supermarket checkouts or airlines check-ins," significantly reduce the cost per transaction, from $4 for teller interaction to 59 cents at an ATM, the article reported. In May, New York-based Chase told analysts that new digital and branch technology will help it save as much as $500 million a year. Chase also has estimated that its teller lines deal with about 1 billion pieces of paper annually.

Chase began testing self-service kiosks in early 2011 at about 10 branches nationwide. As of February, Chase told investors that more than 90 percent of customers who once asked a teller to withdraw cash were now doing it themselves at the kiosks.

"Over the next two to three years, we're going to introduce a lot of new technology into the branches and ATMs, and that's going to generate head-count savings for us and it's going to encourage more transactions going mobile and ATM and other forms of self-service," Todd Maclin, co-chief executive of Chase's retail business, said at the bank's February investor day. "Branch and ATM self-service has the capacity to be a game changer for us."

Read more about ATM installations.

Related Content

User Comments – Give us your opinion!
Products & Services

Thermal Receipt Printer - High-Speed, USB

http://global.networldalliance.com/new/images/products/thermal_printer.gif

2117/Thermal-Receipt-Printer-High-Speed-USB

Self-Service Software Solutions

http://global.networldalliance.com/new/images/products/6267.png

6267/Self-Service-Software-Solutions

Thermal Kiosk Printers - EPSON EU-T400/T500 Series

http://global.networldalliance.com/new/images/products/Telpar_EpsonEU_T400_500.jpg

2402/Thermal-Kiosk-Printers-EPSON-EU-T400-T500-Series

Travel and Tourism Kiosks

http://global.networldalliance.com/new/images/products/6263.png

6263/Travel-and-Tourism-Kiosks

Kiosk Weighing Solutions - AP200 Load Cell

http://global.networldalliance.com/new/images/products/6631.png

6631/Kiosk-Weighing-Solutions-AP200-Load-Cell

Green KIOSKS

http://global.networldalliance.com/new/images/products/4622.png

4622/Green-KIOSKS

Thermal Receipt Printer – C-56

http://global.networldalliance.com/new/images/products/5135.png

5135/Thermal-Receipt-Printer-C-56

Human Resources KIOSKS

http://global.networldalliance.com/new/images/products/2080.png

2080/Human-Resources-KIOSKS

Slabb X7E Transactional Kiosk

http://global.networldalliance.com/new/images/products/7025.png

7025/Slabb-X7E-Transactional-Kiosk

EPSON M-T500 Series Thermal Printer Mechanisms

http://global.networldalliance.com/new/images/products/Telpar_Epson_M_T500.jpg

2407/EPSON-M-T500-Series-Thermal-Printer-Mechanisms

Olea
Telpar
CONNECT 2014 Mobile Innovation Summit
Request Information From Suppliers
Save time looking for suppliers. Complete this form to submit a Request for Information to our entire network of partners.
Ventus