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According to freight and logistics news service ifw, a shipping container terminal in Hamburg, Germany, is the first in that country to introduce self-service check-in for truckers.

Hamburger Hafen und Logistik AG, the logistics company operating the terminal, says its eight self-service booths will enable haulers to book-in containers in just more than two minutes.

After a pilot test phase, using the self-service terminals for processing of standard containers is now mandatory at the terminal, with exceptions only for special cargo such as hazardous goods or reefer containers.

Holger Mewes, CTA project manager, terminal development, said the goal is to process 70 percent of truckers through the self-service kiosks.

Self-service terminals will also be introduced at two other HHLA terminals in Hamburg, according to the ifw article.

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User Comments – Give us your opinion!
  • Pedro Carvalho
    85929694
    This is a nice story and a good use for kiosks.
    If you don't mind a little bit of self-promotion, my company (i2devlabs.com) develop a system for the inland container terminal from MSC in Entroncamento, Portugal, that includes self-service kiosks for truck drivers .
    The system is operating since 2009, doing 100% of truck check-in and a average check-in time of 30 seconds. Also, there is no need for the driver to get out of the truck, they are able to operate the kiosks from inside the truck.
  • Adil Elavia
    82697882
    We in India too need something like this, our supply chain lead times go for a spin during festivals & holidays where officials are not there to process the documents of trucks coming into cities for unloading.
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