LAS VEGAS—It was triple vision for SoloHealth at KioskCom's Self Service Excellence awards ceremony as its innovative EyeSite kiosk won two of three categories where it had been entered and snagged the day's grand prize, the Best of the Best, for receiving the most votes of entries in all categories.
David Drain (left), executive director of the Self-Service & Kiosk Association, congratulates IBM's Cortlandt Johnson, who was inducted into the association's hall of fame.
Users of the EyeSite kiosk enter sight-related information on a touchscreen, such as the person's age, the date of his last eye exam and whether he wears contacts or glasses. The kiosk then presents a series of stimuli for both near and distance vision. A printout of the results and a video analysis help the user determine the next steps for eye care.
In addition to overall best, the application was voted best healthcare application and best new innovation in a kiosk deployment. Manufacturer KIOSK Information Systems and software vendor Netkey submitted the kiosk for the Self Service Excellence awards, which were presented on the first day of KioskCom Self Service Expo.
For the first time, the Self-Service and Kiosk Association announced its Hall of Fame inductees as part of the awards ceremony. They were Cortlandt Johnson and Janet Webster. Johnson's background includes helping Eastman Kodak develop the first photo kiosk and being a leader of self-service technology at IBM. He also helped found the association. Webster, who manages self-service for the United States Postal Service, is responsible for the deployment of 2,500 Automated Postal Center kiosks. For 2005, she was the recipient of the 2005 Kiosk Industry Leader of the Year Award in the Deployer category.
Below are all entries and winners of the KioskCom Self Service Excellence Awards. Best Retail Deployment • Cabelas - Best Retail Deployment, submitted by KIOSK Information Systems • Self-Service Networks: Electronic Gift Card Dispenser, submitted by Self-Service Networks • WINNER: Self-Service Networks: Thule Interactive Point-of-Purchase, submitted by Self-Service Networks
Best Financial Services Deployment • Alltel BillPay Kiosk, submitted by Source Technologies • Automated Commerce Machine (ACM), submitted by Pay-Ease LLC • WINNER: Multi-Function Financial Services Kiosk, submitted by INFONOX
Best Goverment/Education/Non-Profit Agency Deployment• WINNER: Automated Commerce Machine (ACM), submitted by Pay-Ease LLC • Barcelona City Council Service Kiosk, submitted by FOCUS ON EMOTIONS • SWANSON SERVICES CORPORATION COBRA KIOSK, submitted by Source Technologies
Best Travel/Hospitality Deployment • Northwest Airlines Mobile Website, submitted by Northwest Airlines • WINNER: PDC Smart Kiosk, submitted by MEI • SITA S2 AirportConnect Kiosk, submitted by SITA
Best Entertainment/Gaming Deployment • Dave & Buster's Loyalty Kiosk, submitted by KIOSK Information Systems • WINNER: Foxwoods Resort Casino Promotions Kiosk, submitted by Livewire International • SanDisk Digital Media Download Kiosk, submitted by Nanonation
Best Healthcare Deployment• WINNER: EyeSite Kiosk by SoloHealth, submitted by Netkey and KIOSK Information Systems • Patient Passport Express, submitted by D2 Sales • Phreesia - The Patient Check-in Company, submitted by Phreesia, Inc. • RemoteNurse Patient Monitor, submitted by Elo TouchSystems
Best Food Service Deployment • Mandalay Bay - Bayside Buffet, submitted by NCR Corporation and MGM • WINNER: Prepayment Kiosk by School-Link Technologies, submitted by MEI
Best Other Industry Deployment • BMW ICS (Indoor Communication System), submitted by Reality Interactive • EyeSite Kiosk by SoloHealth, submitted by Netkey, KIOSK Information Systems • WINNER: Ford SYNC Kiosk, submitted by Frank Mayer & Associates, Inc., Wireless Ronin Inc.
Best Overall Software Solution • BMW ICS (Indoor Communication System), submitted by Reality Interactive • WINNER: Dave & Buster's Loyalty Kiosk, submitted by KIOSK Information Systems, St. Clair Interactive • Showroom Technology SHOW/PRO V3 Kiosk, submitted by Netkey
Best Hardware/Enclosure Design • Automated Commerce Machine (ACM), submitted by Pay-Ease, LLC • BMW ICS (Indoor Communication System), submitted by Reality Interactive • WINNER: CVD's, submitted by CVD, Inc.
Best New Innovation in a Kiosk Deployment • WINNER: EyeSite Kiosk by SoloHealth, submitted by KIOSK Information Systems & Netkey • Live Nation - Interactive Mobile Phone Digital Signage, submitted by Nanonation • Phreesia - The Patient Check-in Company, submitted by Phreesia • Qflix, submitted by Sonic Solutions
Best of the Best EyeSite Kiosk by SoloHealth, Netkey & KIOSK Information Systems
Industry Deployer of the Year David Forbes, exec director, IT, AT&T, for his work using kiosks and digital signage to enhance the customer experience for mobile customers.